City investigating water billing security breach

Nov. 13, 2019
Some water customers may have noticed irregularities with their credit and debit card accounts after recently paying their monthly statement through the City’s online payment system. 

Water customers who make online payments are advised to monitor their accounts for unauthorized charges. The City’s third-party vendor is analyzing data to determine the extent of any security breaches and has provided a preliminary time frame for those affected to have occurred from late August to mid-October. As soon as more data is uncovered, the information will be reported to all affected customers. If the vendor finds that the system was vulnerable, then customers who made credit card payments during that period will be contacted by mail. 

The online “One-time” payment option has been temporarily disabled. Payments may be made by calling (325) 657-4323 or via cash, check or credit card from 8 a.m. to 5 p.m. weekdays at City Hall Annex, 301 W. Beauregard Ave. A 24-hour dropbox is also available at City Hall Annex. 

All updates will be shared with the media, on the City of San Angelo, Texas – Public Information Facebook page and the City’s website at cosatx.us/water.


  

The Public Information Office operates and maintains SATV (Suddenlink cable channel 17), the City's website and its social media sites; assists the media with City-related reports; and writes and distributes press releases.

Public Information is also responsible for the photography and videography for the City, which includes recording board meetings, events, municipal commercials, special videos and more. Additionally, Public Information answers inquiries from the public daily.  

Call the Public Information Office at 325-481-2727 if you have questions about San Angelo's municipal government.

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Bell Street Reconstruction Project

Speed limits on Bell Street have been reduced to 25 mph in construction zones to ensure workers’ and motorists’ safety as the roadway is being rebuilt.

The contractor on the $22 million reconstruction of Bell Street, Reece Albert of San Angelo, is installing signs notifying drivers of the change. Existing signs noting the normal speed limit of 40 mph on the thoroughfare will be removed or covered until the project is complete.

The work, which is expected to span four years, involves removing, replacing and relocating water and sewer lines at a cost of approximately $12 million. The remaining $10 million will be spent rebuilding the roadway from the base up. Its new driving surface will be concrete, which is more durable and requires less maintenance and fewer repairs than asphalt.

Current project update (October 2019):

  • Old Ballinger Highway to U.S. Highway 67 is complete.
  • U.S. Highway 67 to Pulliam street is approximately 40% complete.
  • Pulliam Street to the Concho River is approximately 20% complete with sewer infrastructure currently being replaced. 

Bell Street Road Closures and Detours 

Underground utilities on Bell Street are being installed before pavement construction can proceed. This work requires portions of Bell Street to be fully closed. Vehicles will be detoured onto side streets around the work areas, which may stretch as far as three blocks long.  

The location and length of work zones will change as the work progresses north from Schwartz Street to Pulliam Street. 

The work will be ongoing for the next several months. 

Drivers should anticipate different work zone conditions from day to day.    

Work zone traffic control signs, barricades and detours will be placed in the appropriate areas. Drivers are encouraged to be alert and observe all signs.

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