Traveling with Disabilities

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Traveling with disabilities

If you or someone you know has a disability, the following information may be useful in making a trip through the airport an easy one:

Parking for disabled passengers is located next to the terminal at the east end of the short term lot.

Wheelchair service is available from curb to aircraft by calling ahead to your airline service provider.

Escorts are available for those needing assistance getting through the airport (for example, persons with visual or mobility impairments). Escorts may be requested from airline representatives at the airport.

The security screening process checks wheelchair users and other travelers with special equipment such as hand-held metal detectors. This screening is performed on the side of the security checkpoint to provide enough room for wider, special equipment.

Pedestrian walkways are designed with contrasting floor surfaces to assist travelers with visual impairments.

Aircraft are accessible through passenger jet bridges when required.

Seating on aircraft can accommodate special needs. To access this service, inform your airline when booking tickets. Passengers with disabilities are afforded travel accommodations by the airlines under the Air Carriers Access Act

Pet Relief Area is available before the TSA screening checkpoint on the south side of the short term parking lot, and provides waste bags and a waste basket for easy and convenient cleanup.

 American Airlines logoTSA logo

For information regarding TSA Screening procedures while traveling with a disability, please visit https://www.tsa.gov/travel/special-procedures or view.

For information regarding traveling with Special Assistance on American Airlines, please visit www.aa.com/specialassistance

Traveling with Service Animals

If you are traveling with a service or emotional support animal, please contact your airline for details about policies that may affect your travel.  For American Airlines, please visit https://www.aa.com/i18n/travel-info/special-assistance/service-animals.jsp.