Water Customer Service assists citizens in signing up and paying for the utility services provided through the City of San Angelo: water, sewer and trash pickup.

View or pay my water bill. 

Info needed to activate services

  • Service address.
  • Driver's license number.
  • Social Security card (for a residential account).
  • Tax ID number (for a commercial account).
  • Phone number.
  • Mailing address.

Connecting service

Connections are scheduled for next day service. However, customers who call on Friday will be connected the following Monday. 

  • Connection times are 8:30 a.m. - 4:30 p.m.
  • After-hours connections are available for an additional service fee of $50, Monday - Friday 5 p.m. - 8 p.m., Saturday, Sunday and Holidays 8 a.m. - 5 p.m.

Costs to activate new residential service

  • $20 activation fee for new accounts.
  • $35 deposit for water/sprinkler (deposit may vary, depending on meter size and customer history).
  • $50 sewer deposit (if no water service).
  • $50 trash deposit (if no water service).
  • $50 after-hours connection fee (if applicable).
  • If transferring service, your deposit will transfer as well.

Ways to pay your "water bill"

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