Public Safety Communications is the initial answering point of all 911 calls for the City of San Angelo and Tom Green County. The mission of Public Safety Communications is to provide excellence in service in the area of police and fire department communications. PSC achieves this by employing highly motivated personnel, providing excellent training, and utilizing the latest equipment to provide a great service to the public, the firefighters and the police officers we serve.

Careers in Public Safety Communications

Public Safety Communications emergency service dispatchers handle multiple assignments, including taking 911 calls for the City of San Angelo and Tom Green County. They also answer all non-emergency calls for the San Angelo Police and the San Angelo Fire departments, includeing all emergency medical services and volunteer fire department dispatches. 

Dispatchers are all TCOLE-certified telecommunicators, which enables them to access TLETS and other various databases.

Minimum qualifications

  • 18 years of age or older 
  • High school diploma or GED 
  • U.S. citizen 
  • Good moral character
  • Good financial credit 
  • No convictions for a felony offense or a history of criminal or improper conduct 
  • Must pass drug usage matrix assessment
  • Must pass a thorough background investigation and a polygraph exam 
  • Must successfully complete a skills based test

Current openings/how to apply

Openings are posted at cosatx.us/jobs and in the City's Human Resources Department on the second floor of City Hall, 72 W. College Ave. Call the HR Department at 325-657-4221 to inquire about openings and the application process. Applications are available in the HR offices or can be filled out online.

Benefits

Insurance:

Employees are covered by life, major medical and dental insurance. Family members are also eligible to be covered at the employee's expense.

Vacation: Accrued at 6.67 hours each month for years 1-5. After five years of service, 10 hours per month are accrued. Vacation cannot be taken within the first year of employment.

Holidays: Eleven paid holidays per year.

Sick: 15 working days each year.
 
Retirement: Employees contribute 7 percent  of wages to the Texas Municipal Retirement System. The City of San Angelo contributes to employees' retirement at a ratio of 2-to-1. Employees are vested after 10 years of participation in TMRS.

Salary: 

Beginning salary as a Dispatch Trainee – $31,868

Dispatcher I:  after successfully receiving state certification - $34,786

Dispatcher II:  after 3rd anniversary and beginning of next fiscal year - $36,286

Dispatcher III:  after 5th anniversary and beginning on next fiscal year - $37,364

Supervisor I:  after promotion up to 10th anniversary as supervisor - $41,479

Supervisor II:  after 10th anniversary as supervisor - $45,730