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Most City offices will be closed Nov. 23-24 for Thanksgiving. There will be no trash pickup on Thanksgiving Day. Residents whose scheduled pickup day is Thursday will receive service Friday, Nov. 24. Residents whose normal collection day is Friday will receive service Saturday, Nov. 25. Commercial customers whose normal collection day is Thursday will instead receive service either Wednesday or Friday. FMI: http://bit.ly/2juUKIk

The Billing & Receipts Division serves the citizens and the City of San Angelo through timely and accountable records of general accounts receivable, utility billing and cash receipts, and by offering a variety of payment options.

Ways to pay

Five avenues exist for paying a City of San Angelo municipal services statement. You will need your account number.

* Online - Visit the City’s website. Online credit card payments can be made month-to-month or by establishing an automatically recurring payment. Online payments are unavailable from 10 p.m.-2 a.m. daily and from 3:30 a.m.-4:30 a.m. Mondays for system updates.

* Mail - Mail a payment to the City of San Angelo Utility Billing/Collections, P.O. Box 5820, San Angelo, TX 76902. Make checks payable to City of San Angelo-Water or COSA-Water.

* In person - Bring payments to the Utility Billing/Collections office at 122 W. 1st St. Business hours are 8 a.m.-5 p.m. weekdays. An overnight drop box in the drive-through is available for after hour payments.

* Bank draft – You may set up an automatic monthly draft on your bank account. To establish a draft, visit the Utility/Billing Collections office at 122 W. 1st Street, 8 a.m.-5 p.m. weekdays.

* Phone – You may also call Customer Service at 325-657-4323 and select the option to make a payment over-the-phone. Long-distance users may call 1-855-419-2758. Phone payments are unavailable from 10 p.m.-2 a.m. daily and from 3:30 a.m.-4:30 a.m. Mondays for system updates.

For more information about the municipal services statement and payments, call 325-657-4323.

For an explanation of the charges on your municipal services statement, visit the Water Customer Service page.

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